We collect information you give us directly, such as your name, phone number, email address, and service address when you call, fill out a form, or request a quote.
We also collect some information automatically when you visit our website, like your IP address, browser type, pages you view, and the time you spend on the site. This helps us understand how people use our site and improve it.
We use your contact details to schedule inspections, provide rodent control services, send appointment reminders, and respond to your questions.
We may use your email or phone number to share updates about your service or occasional promotions. You can opt out of marketing messages at any time.
We use website data to keep our site secure, fix technical issues, and see which pages are most helpful to visitors.
Our website uses cookies and similar technologies to remember your preferences and understand how you interact with our pages. Cookies are small text files stored on your device.
You can set your browser to refuse cookies or alert you when cookies are being sent. Some parts of our site may not work properly if you disable cookies.
We use analytics tools, such as Google Analytics, to collect anonymous data about site traffic and usage patterns. These tools help us see what's working and what needs improvement.
We may also use third-party services for scheduling, email delivery, or payment processing. These providers have their own privacy policies, and we encourage you to review them.
We do not sell, rent, or trade your personal information. We share it only with trusted partners who help us run our business, like scheduling software or payment processors, and only as needed to serve you.
We may disclose information if required by law, to protect our rights or safety, or in connection with a business transfer such as a merger or sale.
We keep your personal information only as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce our agreements. When it's no longer needed, we securely delete or anonymize it.
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. These measures include secure servers, encryption, and limited access for employees who need it to do their jobs.
No method of transmission over the internet is completely secure, so we cannot guarantee absolute security. We continually review and update our practices to keep your data safe.
You have the right to request access to the personal information we hold about you, ask for corrections, or request deletion. You can also object to certain processing or ask us to restrict it.
To exercise any of these rights, contact us using the details below. We'll respond within a reasonable timeframe and as required by applicable law.
Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us so we can delete it.
We may update this Privacy Policy from time to time. When we do, we'll post the new version on this page and update the effective date at the top.
We encourage you to review this page periodically to stay informed about how we protect your information.